Privacy

SetCollab Privacy Policy

Effective Date: May 12, 2025
Last Updated: May 12, 2025

SetCollab, Inc. ("SetCollab," "we," "our," or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, application, and related services (collectively, the "Platform").

1. Information We Collect

We collect the following types of personal data:

1.1 Information You Provide Directly:

• Name, email address, and contact details

• Profile photo, biography, and portfolio content

• Pronouns, gender identity, and preferences (optional)

• Uploaded files and signed documents

• Payment and payout details (via Tipalti or other processors)

1.2 Information We Collect Automatically:

• Device and browser metadata

• IP address and session logs

• Usage and interaction logs

• Location data (e.g., shoot address confirmations)

1.3 Information from Third Parties:

• Identity verification providers

• Payment processors

• Other users (e.g., ratings or flags)

2. How We Use Your Information

We use your data to:

• Operate and improve the Platform

• Facilitate collaboration and communication between users

• Process payments and signed agreements

• Verify identity and enhance safety

• Respond to inquiries and provide support

• Enforce our Terms of Service

3. Legal Bases for Processing

We rely on the following legal grounds under GDPR:

• Performance of a contract (e.g., facilitating a photoshoot agreement)

• Consent (e.g., optional profile data)

• Legal obligation (e.g., tax compliance)

• Legitimate interests (e.g., platform safety)

4. Sharing Your Information

We may share your data with:

• Other users you collaborate with

• Service providers (e.g., Tipalti, Adobe Sign, AWS)

• Legal authorities if required

• Investors or partners in case of business transitions

We do not sell your personal data.

5. Data Retention

We retain your data only as long as necessary:

• Active accounts: retained while your account is open

• Legal/contractual documents: retained per applicable law

• Deleted accounts: purged within 30 days unless a safety-related exception applies

6. Your Rights Under GDPR

You have the right to:

• Access your personal data

• Correct inaccuracies

• Withdraw consent

• Request deletion of your data (Right to be Forgotten)

• Object to or restrict certain processing

To exercise your rights, contact: privacy@setcollab.com

7. Cookies and Tracking Technologies

We use cookies and similar tools to:

• Maintain secure sessions

• Analyze traffic and usage patterns

• Improve the user experience

You can control cookies via browser settings.

8. Data Security

We use technical and organizational measures to protect your data:

• HTTPS encryption

• Encrypted storage for sensitive files

• Role-based access controls

• Regular audits and vulnerability scans

9. User Safety and Recurrence Prevention

To maintain the safety and integrity of the SetCollab community, we may retain a secure, non-identifiable record of accounts previously removed for serious violations of our policies.

What We Store
If an account is banned for issues such as harassment, fraud, or verified safety threats, we may store a non-reversible cryptographic hash of certain identifiers (such as an email address or phone number). This data:

• Cannot be used to identify or contact a person

• Cannot be reverse-engineered to reveal the original information

• Is stored separately from personal data

• Is not used for marketing, profiling, or analytics

Why We Store It
This limited data is used only to prevent users who were removed for community safety reasons from signing up again under a different account.

Legal Basis
We rely on our legitimate interest (under GDPR Article 6(1)(f)) in protecting users from repeat abuse, fraud, or platform manipulation.

If You Submit a Deletion Request
When you request deletion of your data, we will delete all personal information we hold about you. However, if your account was banned for a violation of our Terms of Service, we may retain a hash as described above solely for enforcing platform safety.

Appeals or Concerns
If you believe your access has been incorrectly restricted, please contact privacy@setcollab.com.

10. International Users

SetCollab is based in the United States. If you access the Platform from outside the U.S., you consent to data processing in the U.S., which may have different data protection standards.

11. Changes to This Policy

We may update this Privacy Policy as our services evolve. We will notify users via email or a prominent notice on the Platform. Continued use of SetCollab after changes means you accept the new terms.