Jonathan Scott is a seasoned customer experience expert with over 15 years of leadership in SaaS operations, workflow optimization, and support strategy. Before founding SetCollab, Jonathan led major customer support initiatives at industry leaders like Tipalti, Adobe, and NCSoft, where he specialized in scaling customer success teams and optimizing support operations for fast-growing companies.

A builder at heart, Jonathan combines deep technical knowledge (CRM systems, SaaS infrastructure, and security compliance) with a strong product vision shaped by firsthand experience in the creative industry. His background as a photographer and creative collaborator inspired the creation of SetCollab: a safer, smarter way for creatives to connect and build lasting portfolios.

Laura Bennett brings over a decade of operational leadership and project management experience to SetCollab. Having worked closely with Jonathan Scott for more than 10 years across various business ventures, Laura is known for her ability to structure complex projects, streamline internal operations, and build high-trust, high-output teams.

Laura’s strength lies in her ability to translate big visions into tangible, executable plans. Her background spans customer success, team leadership, and business operations, making her uniquely equipped to oversee the day-to-day engine behind SetCollab’s growth.

With a deep belief in empowering creatives through transparency and accountability, Laura is committed to building an operational backbone that not only scales but reflects SetCollab’s values of trust, safety, and empowerment at every level.

Vanessa Bishop is a creative professional with over 17 years of experience in creative direction, branding, and user experience design. She has collaborated with Jonathan Scott on creative projects since the earliest days of their careers, forming a long-standing partnership built on trust, innovation, and a shared commitment to elevating creative communities.

Vanessa’s work blends artistic vision with practical design thinking, resulting in user experiences that feel intuitive, inspiring, and deeply human. At SetCollab, Vanessa leads the creative direction — shaping the brand, crafting the user experience, and ensuring the platform feels as empowering as it is secure.

A passionate advocate for the creative community, Vanessa is driven by a mission to build tools that not only protect artists but also unlock new levels of collaboration, professionalism, and creative freedom.