Jonathan Scott is a seasoned customer experience expert with over 15 years of leadership in SaaS operations, workflow optimization, and support strategy. Before founding SetCollab, Jonathan led major customer support initiatives at industry leaders like Tipalti, Adobe, and NCSoft, where he specialized in scaling customer success teams and optimizing support operations for fast-growing companies.

A builder at heart, Jonathan combines deep technical knowledge (CRM systems, SaaS infrastructure, and security compliance) with a strong product vision shaped by firsthand experience in the creative industry. His background as a photographer and creative collaborator inspired the creation of SetCollab: a safer, smarter way for creatives to connect and build lasting portfolios. Under his leadership, SetCollab is defining a new standard for trust in creative collaboration.

Laura ensures the SetCollab experience is seamless from first login to final payout. She brings over a decade of operational leadership and project management experience to SetCollab. Having worked closely with Jonathan Scott for more than 10 years across various business ventures, Laura is known for her ability to structure complex projects, streamline internal operations, and build high-trust, high-output teams.

Laura’s strength lies in her ability to translate big visions into tangible, executable plans. Her background spans customer success, team leadership, and business operations, making her uniquely equipped to oversee the day-to-day engine behind SetCollab’s growth.

With a deep belief in empowering creatives through transparency and accountability, Laura is committed to building an operational backbone that not only scales but reflects SetCollab’s values of trust, safety, and empowerment at every level.

Vanessa B. is a creative professional with over 17 years of experience in creative direction, branding, and user experience design.

Her passion for safer creative spaces isn’t just professional, it’s deeply personal. Having faced her own challenges with online harassment and privacy threats, Vanessa knows firsthand how critical it is to protect creatives. It’s why SetCollab not only builds tools to safeguard artists but also fully respects the right of every team member, including her, to decide how much of themselves they share with the world.

She’s collaborated with Jonathan Scott since the earliest days of their careers, building a partnership grounded in trust, innovation, and a shared drive to elevate creative communities.

Vanessa’s work blends artistic vision with practical design thinking, crafting user experiences that feel intuitive, inspiring, and deeply human. At SetCollab, she leads the creative direction — shaping the brand, building the platform’s UX, and ensuring it’s as empowering as it is secure.